Office of Consumer and Family Affairs
The Office of Consumer & Family Affairs (OCFA) provides information, education and support for children and youth, families, adults and older adults who are dealing with the challenges of mental illness. Our goal is to facilitate consumer and family input into all aspects of the state-funded mental health system as well as the Bureau of Behavioral Health's planning and policy development. Consumer and family experience is invaluable in the identification of mental health care needs, planning and program development. Consumers and families can tell us what is working for them - and what isn't. Their window on reality will guide and ensure the quality of the services that we deliver. By recruiting, organizing and empowering consumers and families, the OCFA seeks to support them in establishing and maintaining strong input and mental health leadership on a local, regional, state and national level.
Established in 1990 as the Office of Consumer Affairs (OCA), it was one of the first two such offices in the country. There are now offices in over thirty-seven states. The office was re-established in December 2007 as the Office of Consumer & Family Affairs.
Leadership and empowerment are gained through information and education – learning the skills to take charge of our own futures – to be active participants in our own treatment planning – to work together toward improving the mental health system. A first step is to be able to access informational resources. We have set up the OCFA Resource Center--a small library with a computer that provides easy access to resource materials as well as to the World Wide Web. Just outside the center is a bulletin board and resource table containing important notices and information. The library is open during ordinary business hours.
The OCFA newsletter is published quarterly and features articles and information of interest to adult and youth consumers, family members, and older adults. Contact Michael Bilson at mbilson@dhhs.state.nh.us or 1-800-852-3345, X5045 (TDD Relay 1-800-735-2964) to be added to our newsletter mailing list.
OCFA meets with consumer groups, visits peer support and community mental health centers, and listens to families. Please contact Marty Fuller, Director at mfuller@dhhs.state.nh.us or 1-800-852-3345, X5138 (TDD Relay 1-800-735-2964) to make suggestions or communicate ideas.
OCFA also works closely with the NH Mental Health Planning and Advisory Council, the PSA Directors' Association, the Mental Health and Aging Consumer Advisory Council, and the NH Mental Health Consumer Council.
NH Peer Support Agencies by BBH Region
REGION I
THE ALTERNATIVE LIFE CTR
PAT TAL, DIRECTOR
JANINE LAPETE, ASST DIRECTOR
110 W MAIN ST / PO BOX 241
CONWAY NH 03818
TEL: (603) 447-1765
EMAIL alccenters@gmail.com
WEBSITE: http://www.alccenters.org
WARM LINE: 5-9 pm 7 days per week
TEL: 1-866-447-1765
THE ALTERNATIVE LIFE CTR SOUTH
ROBIN LIAKOS, TEAM LEADER
94 CENTER ST / PO BOX 684
WOLFEBORO NH 03896
TEL: (603) 569-9121
EMAIL alcsouth@gmail.com
SERENITY STEPS
ELLEN TAVINO, TEAM LEADER
567 MAIN ST / BERLIN NH 03570
TEL: (603) 752-8111
EMAIL: serenitystepspsc@gmail.com
THE HAVEN
MARY-ANN GILBERT, TEAM LEADER
27 LOMBARD ST
COLEBROOK NH 03576
TEL: (603) 237-4353
EMAIL: colebrookhaven@gmail.com
LITTLETON PEER SUPPORT
LAURA LOCKE, TEAM LEADER
46 COTTAGE ST / LITTLETON NH 03561
TEL: (603) 444-5344
EMAIL: littletonpsc@gmail.com

REGION II
STEPPING STONE
JUDITH DOLAN, DIRECTOR
108 PLEASANT ST / CLAREMONT NH 03743
TEL: (603) 543-1388
EMAIL: stepping_stone@myfairpoint.net
WEB: http://www.steppingstonenextstep.org/
WARM LINE: 5-10 pm 7 days per week
TEL: 543-1388 or 1-888-582-0920
CRISIS RESPITE:
TEL: (603) 543-1388 OR 1-888-582-0920
NEXT STEP
109 BANK ST / LEBANON, NH 03766
TEL: (603) 448-6941

REGION III & IV
LAKES REGION CONSMR ADVIS BOARD
dba CORNER BRIDGE
David LaCroix, Director
328 Union Ave.
Laconia, NH 03247
TEL: (603) 524-0801
EMAIL: lrcab1@metrocast.net
CORNERBRIDGE OF LACONIA
Dana Whiston, Program Director
328 Union Ave.
Laconia, NH 03247
TEL: (603) 524-0801
EMAIL: dana.cornerbridge@metrocast.net
Website: www.nhcornerbridge.org
CORNERBRIDGE OF LACONIA
TEL: (603) 524-5377 ~ Transportation is available from
Franklin to Laconia ~
Outreach is available in Plymouth, Franklin, and areas nearby.
CONCORD PEER SUPPORT
Kimberly Drysdale, Program Director
55 School Street
Concord, NH 03301
TEL: (603) 224-0083 or 224-0894
EMAIL: cornerbridge@comcast.net
Website: www.nhcornerbridge.org

REGION V
GRANITE STATE MONARCHS
DAMIEN LICATA, DIRECTOR
64 BEAVER ST / PO BOX 258
KEENE, NH 03431
TEL: (603) 352-5093
EMAIL: dlicata@gsmonarchs.org or
granitestatemonarchs@myfairpoint.net
WARM LINE: 7-10 pm 7 days per week
TEL: 1-866-352-5093
WEBSITE: http://www.gsmonarchs.org
Outreach is available in Peterborough

REGION VI
H.E.A.R.T.S. (formerly CONNECTIONS)
KEN LEWIS, DIRECTOR
HARBOR HOMES INC
45 HIGH ST / NASHUA NH 03060
TEL: (603) 882-3616 x1147
EMAIL: k.lewis@harborhomes.org
hearts-psa@harborhomes.org
WARMLINE: 5-10 pm 7 days per week
TEL: 1-800-306-4334

REGION VII
ON THE ROAD TO RECOVERY
WARREN BOUCHARD, DIRECTOR
13 ORANGE ST / PO BOX 1721
MANCHESTER, NH 03105-1721
TEL: (603) 623-4523
EMAIL: warren.b@otrtr.org
WARM LINE: 5-10 pm 7 days per week
TEL: 1-800-306-4334
TRANSITIONAL HOUSING -- 623-4523
WEBSITE http://www.otrtr.org

REGION VIII
SEACOAST MH CONSUMER ALLIANCE
CHARLOTTE DUQUETTE, DIRECTOR
544 ISLINGTON ST
PORTSMOUTH, NH 03801
TEL: (603) 427-6966 or 433-8679
EMAIL: SCAllian@aol.com
WARMLINE: 5-10 pm 7 days per week
TEL: 1-877-432-5433

REGION IX (for Warmline see Region 8)
TRI-CITY CONSUMERS' ACTION
CO-OPERATIVE
HILARY CLARKE, DIRECTOR
814 CENTRAL AVE / DOVER, NH 03820
TEL: (603) 749-5670 or 742-7559
EMAIL: tricit01@conversent.net

REGION X
CIRCLE OF L.I.F.E.
LINDA WILDE, DIRECTOR
11 WALL ST / PO BOX 409
DERRY, NH 03038-0409
TEL: (603) 432-9072
EMAIL: circleoflife2@myfairpoint.net
WARMLINE: 6-9 pm 7 days per week
TEL: 1-877-432-5433

Mental Health Centers
Conway (Region 1)
Northern Human Services
87 Washington Street
Conway, NH 03818
(603) 447-3347
Web: http://www.northernhs.org
Email: swiggin@northernhs.org
Berlin Office: (603) 752-7404
Conway Office: (603) 447-2111,
for emergencies call (603) 356-5461
Groveton Office: (603) 636-2555
Littleton Office: (603) 444-5358
Wolfeboro Office: (603) 569-1884

Lebanon (Region 2)
West Central Behavioral Health
9 Hanover Street, Suite 2
Lebanon, NH 03766
(603) 448-0126
Emergency Only: 1-800-564-2578
Web: http://www.wcbh.org/home.php
Claremont Office: (603) 542-2578
Newport Office: (603) 863-1951

Laconia (Region 3)
GENESIS Behavioral Health
111 Church Street
Laconia, NH 03246
(603) 524-1100
Emergency Only: (603) 528-0305
Web: http://www.Genesisbh.org
Email: cgesel@genesisbh.org
Plymouth Office: (603) 536-1188

Concord (Region 4)
Riverbend Community Mental Health Inc.
5 Market Lane
PO Box 2032
Concord, NH 03302-2032
(603) 228-1551
Emergency Only: 1 (800) 852-3323
Web: http://www.riverbendcmhc.org
Email: inquiries@riverbendcmhc.org
Concord Office: (603) 228-1600
Henniker Office: (603) 428-3336
Franklin Office: (603) 934-3400

Keene (Region 5)
Monadnock Family Services
Administrative Office
64 Main Street, Suite 301
Keene, NH 03431
(603) 357-6878
Web: http://www.mfs.org
Email: rboyd@mfs.org

Nashua (Region 6)
Greater Nashua Mental Health Center
7 Prospect Street
Nashua, NH 03060
(603) 889-6147
Emergency Only: 1 (800) 762-8191
Web: http://www.ccofnashua.org

Manchester (Region 7)
The Mental Health Center of Greater Manchester
401 Cypress Street
Manchester, NH 03103-3628
(603) 668-4111
Web: http://www.mhcgm.org
Email: snowkend@mhcgm.org

Portsmouth (Region 8)
Seacoast Mental Health Center, Inc.
1145 Sagamore Avenue
Portsmouth, NH 03801
(603) 431-6703
Web: http://www.seacoastmentalhealth.org

Dover ( Region 9)
Community Partners
113 Crosby Road, Suite 1
Dover, NH 03820
603-516-9300
Web: http://www.bhdssc.org/
Email: http://www.bhdssc.org/

Salem (Region 10)
CLM Behavioral Health System
10 Tsienneto Road
Derry, NH 03038
(603) 434-1577
Emergency After Hours: (603) 432-2253
Web: http://www.clmbehav.org

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